For many people, where they call home is their livelihood, their place of solace. A conflict with a neighbor that is ongoing is a significant source of stress.

ResolveBC takes a comprehensive, three-step Capacity Building approach to neighborhood disputes. To build capacity, ResolveBC trains and practices conflict resolution strategies with both parties. This approach is not a quick fix, and instead takes the time necessary to address the underlying causes of the ongoing dispute.

ResolveBC takes on cases that include police phone calls, escalating verbal exchanges, family disputes, and minor vandalism. Acts of violence are outside of the scope of ResolveBC—the police need to be called.


Step 1. Temporary Agreement

Both parties agree to a temporary agreement created by the ResolveBC facilitator. This “keep the peace” agreement is a requirement for ongoing service with ResolveBC. Both parties can provide input into this agreement.

Step 2. Capacity Building

Depending on the severity of the dispute, each party undergoes 2-4 sessions of capacity building with a ResolveBC facilitator. First, they are given an opportunity to communicate their narrative of the conflict. The remaining sessions are used to develop and practice a conflict resolution toolkit with strategies specific to the event.

Step 3. Mediation

Once both parties have completed the capacity building sessions with a ResolveBC facilitator, they enter into a mediation. The facilitator guides the process, while both parties use the tools and techniques gained in the capacity building sessions to resolve their differences. At the end of the mediation, an agreement is reached between both parties that is forwarded to relevant bodies.


Time spent: 1-2 months

A 30-minute consultation is free. Consider the use of a ResolveBC facilitator with you in achieving long-term peace of mind.

Capacity Building in Neighborhood Disputes